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:: Reseller Partner Program Warranty Program | Private Labeling | V Brand | Enrollment  
       
To best support our reseller partners, we provide a variety of warranty options to best suit your business needs.  
     
National On-site Warranty Program      
   
LAM Systems, Inc. has a support network in place for our resellers that require national on-site warranty programs through our partnership with Warranty Corporation of America (WaCA). Warranty Corporation of America (WaCA) was founded in 1985 and is headquartered in Atlanta, GA. As the leading provider of insurance and service plan solutions, they support over
65 million consumers worldwide. With a strong history of US based warranty coverage, you can be confident in your end user customers receiving the best service in the industry.
   
Benefits
  Surge protection included  
  One to three year warranty options  
  24x7 service center hours  
  Same & next business day on-site warranty options  
  Convenient 800# warranty sticker placed on each unit  
 
Depot Parts Warranty
Upon a service call or RMA form request, LAM will provide hardware components. In addition, LAM will provide a UPS call tag for defective component returns.  
Hot Spare Systems & In-house Parts Kits Warranties  
  Contact your LAM sales representative for more information on how LAM can tailor a warranty program that best suits your needs. Many resellers benefit from the LAM hot spare systems and in-house parts kit warranties designed for minimal downtime.  
 
Product Support  
RMA Forms - At LAM Systems, our goal is to make your RMA process fast and simple to use. Please download the appropriate online RMA request form(s) and a LAM representative will contact you to confirm the receipt of your request.
 
Component used to replace defective components  
  System   used to return a system for service  
  Monitor   used to replace defective monitors  
   
Drivers & Utility Downloads - Product drivers and information on how to identify the drivers you need are available at our convenient to use driver download section. As a resource, we have included diagnostic utilities to help identify and resolve issues.
 
Driver & Utility Downloads specific device drivers & 3rd Party Software  
 
 
LAM Support Staff  
LAM’s Support Staff is available to assist our reseller partners.
For Service Contact:
800-228-8115
info@lamsystems.com
 
 
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